Okay so its been a couple of months since my last complaint regarding the Uncapped Lite. I haven't downloaded or barely used my Wi-Fi for over 2 months now and I have been experiencing the poorest speeds. I want out on this contract please as you are not delivering proper service. Please give me ...
I am typing this email because I am EXTREMELY IRATE WITH MTN... My phone is damaged and have been calling the ENTIRE day to try and submit my claim... 1st of all, it is really not smart that I cannot call the 808 number from any MTN number, I had to run around the whole office looking for people ...
I upgraded my phone in April 2012 from a Blackberry to a Samsung and the person behind the till DID NOT DEACTIVATE the BIS charge to my account. I called in June this year and requested it to stop as I was under the impression that MTN had handled the situation. I have till this day heard Nothing ...
I was charged for exceeding my data bundle. When I requested an itemised bill, it showed that I did not, in fact, exceed my limit. I queried the charge and was promised a response in 10 working days. Almost a month later and still no response. I also have little to no signal in Sandton, a business ...
Who it May Concern, I have been with MTN for more that 6 years now, never have i been billed for a promo service fee, i don't even have an idea of what an Promo Service Fee is, i always have a problem with my Debit order it never goes off as what i instructed, then the 808 service i have tried ...
WAITING FOR AGES FOR CALL CENTRE TO ANSWER. CALLED 083808 CALL CENTRE, WAITED MORE THAN AN HOUR, AND STILL NO CONSULTANT AVAILABLE. I SETTLED THE AMOUNT DUE AND WANTED MY SERVICES RE-ACTIVATED. ...