I make a simple call to your accounts team to find out details about cancelling my contract only to be out on hold for 30 minutes. That is 30 minutes spent with the phone against my ear listening to the music you play! Eventually I couldn't hold any longer and had to put down the phone. How much ...
In the space of 1 month I've loaded numerous data bundles equating to roughly 1gig. Previously when I called the call centre I was told my bundle expired. This time it had not expired but I was told that I had active internet sessions because of updates from watsapp and facebook, my data balance ...
I have tried since 25th October 2013 to get detail about debits raised agains my account by Mira Networks. Still no success. ...
I laid a complaint early October on hello Peter and received a response same day. I was advised that I would hear back from MTN with more information with regards to my new phone on upgrade. I waited several days without response to my emails. I was contacted again by another supervisor and was ...
I filled in a contact form on the MTN website as I have had to hold for hours with no help. My upgrade is due I enquired if the phone I was looking for is available on the package I have no response I called spoke to Ntabeseng for 8 min only for her to tell me she cant help she put me through to ...
To Whom it may concern, I need some urgent assistance as I don't come right with updating my MTN details. I sick and tired of calling for 3 or 4 times, giving my updated card details but they never heard of Discovery and keep on re-asking is it Nedbank. When I say please charge my card with ...