Still nothing done to solve this problem, i have phoned the call center and they said they will ask someone to phone back, and still MTN feels i need to pay for repairs after they send me a faulty refurbished phone, i already cancelled my internet and i cant wait for march to end other 2 cellphone ...
I am so sick and tired of paying my contract every month. i signed up for internet access on my mobile as well. since i have this contract, my internet doesnt work. i took my phone countless times in to the MTN branches in Centurion Mall. I called and spoke to various people at MTN. I got reference ...
I AM EXTREMELY DISGUSTED BY THE SERVICE RECEIVED FOR ALMOST 1 WEEK FROM MTN CAMPUS SQUARE . I entered into a contract with MTN for an Apple I phone. they advised they would call me once the system was online and the contract captured in order for me to estimate 24 hours and return back to the store ...
I have had two months in a row where I have had excessive cell phone bills. I phoned the MTN help line but the tellers are unable to explain to me why my bill is so high and why its been split over two months. I am looking for some assistance and would love someone to please investigate this ...
Good day, On Monday 11/11/2013, I took a device in to the MTN HVRC on Allandale in Midrand. After an assessment, the device was deemed faulty and I was given the job card and a reference number and told to just go to the store I purchased the device from and they would issue a replacement and all I ...
I am not sure what has happened to MTN is the last few months but the quality of service has dramatically deteriorated. I requested for the Dual Call facility to be enabled for Data & Voice and firstly was given a new sim and told that the process will take 24 hours to resolve. After a week the ...