The message below is the exact e-mail (shortened due to Hello Peter limit) that I sent to MTN on 6 November and STILL NO RESPONSE!!! I am raising a dispute for my contract as seen in the subject, number: 0833005157 I phoned mtn last week and requested for my invoices to be e-mailed to me after ...
My phone was, and the person who it used up my credit which is set at a limit of R622 and even managed to go over the limit that was set bringing my bill total to R1052 or there abouts. I filed a police complaint and have not heard anymore on the matter.. i cancelled my debit order from MTN so that ...
I contacted the customer service dept in connection with blocking my lost phone. The agent i spoke to whom i don't recall the name because it is not easy to pronounce asked me what number was in the phone that was lost, i gave her the number. She then blocked the phone that i was calling with to ...
4 weeks ago I took a contract with MTN Galleria, when taking a contract I was promised that the phone will be available in 3 days I indicated that I will use my number and gave them the number. Nobody contacted me to notify of the progress. 5 days later I went to the store and was told there is a ...
I have 3 contract and 2 Prepaid lines with MTN. I called after the 22nd October 2013 to change my debit dates from the 1st to the 7th of every month. The consultant at 808, advised me that for November the payments with MTN is already scheduled to take place therefore it will still go off on the ...
I have had 2 unfortunate incidents with MTN Woodlands. I visited the store 2 separate times and both times their systems were offline (this is apparently the norm). The 1st time, I wanted to enquire about my upgrade, a young lady who was very rude and constantly popping gum in her face hesitantly ...