I am tired of these repeated posts to MTN with nothing been done. First you my hard earned money, and on top of everything I can not get hold of anyone helpful who gives a. You guys parrot off a response that's been entered into your system under my account, without giving a how much it doesn't ...
Does not help you place a complaint as it taker you 75 hours to reply your call centre has cut me off or kept me on hold for 6 times already ...
I called mtn to cancel my contract and made 6 calls and they transferred me cancellation dept 6 times and i didn't get help, i was kept on hold for over 40 minutes. what must i do to get help now? ...
I called MTN call centre 3 times, the first 2 times i was disconnected. 3rd time was i was transferred to the cancellation department and i have been holding for 50mins.i e-mailed them and received an e-mail saying that a consultant will contact me within 24-48hrs 7 days later i haven't received ...
I Ordered a phone last week already. Phoned in to customer support about 13 times with the same response. They tell me that there's no info on my order and that they escalated it with they're technical department and that the technical department will contact me back. I'm still waiting for a ...
Good Morning I am one liveried customer and seeking urgent assistance. I recently bought a phone through MTN direct, now I received exceptional service from your division but now I'm left with no phone for 2 weeks now because some at the service center at the V&A Waterfront (Lameez Amoo) did ...