Hello Peter, I am a very upset MTN customer. I did an upgrade with them literally 2 weeks ago. I received my handset with no issues. So I was given, what I thought was all the necessary information concerning my contract. I did what i was adviced to do, like putting soft lock on my phone because i ...
I changed from open line to top up on a data line at Peppergrove Mall Grahamstown. The migration did not go through causing an overbill of akmost R2700. After 6 visits to the MTN store andno successni contacted Angelique. In her usual efficient dedicated and real interest to solve queries thar ...
On the 28 October 2013 at 14.01 i report a complain about MTN Direct.. Since the 16 October my wife's cell is disconnected. Sy has a prepaid phone at MTN and pay's her internet fee of R89 each month. Still they disconnect it and that is not fair. Why! Why!! Why!! This is a terrible frustration and ...
So during my wonderful experience (please note sarcasm) with MTN, my contract is now coming to an end. After pressing 2 for the last 2 weeks to get my cancellation forms / confirmation sent to me nothing... Wonder how much MTN pays Hello peter to offer MTN a better customer experience than their ...
For months now I have been trying to get something as simple as a monthly debit order date changed with MTN. First I was told that I should call back on a certain date since system changes can only be done on this date. I then did that just to be told that I missed the cut off deadline and must ...
Good day I cant not express my disappointment in MTN as a valued customer. 1. Part of my contract is to receive 200MB of data montly. For the month of October my account was not credit with this 2. I've requested that my account migrate to a top up 350 # 2889952. After the migration when I cheched ...