My contract was due to expire in January 23rd 2014. As advised I sent through the cancellation request a month in advance i.e December 2013. When I sent my cancellation I was advised to send through the migration forms on the 24th a day after my contract had officially been cancelled. today I ...
Phoned to cancel broadband lite on 12.11.2013. Was instructed to phone 13.11.2013 which I did. Got reference number for the cancellation. Cancellation was confirmed. Gentleman said I need to phone back to let know if I want to make sim prepaid. I said but don;t the prepaid sim expires after a few ...
Every time I come to this store where I have purchased 3 cell phones and three tabs I have to wait for in excess of an hour for service. It is unacceptable to have 4 consultants to serve the demand that there is at this branch. Why does MTN do nothing to remedy this!!! It has been a perpetual ...
My contact with MTN expired on 08 November 2013. I have since been trying to cancel the contact. keabetswe tjale at MTN boulders has been useless in revolving my query n thinks he is doing me a favour by doing what's supposed to be his job. Months later, my contact is still not cancelled; it would ...
MTN keeps on billing me the same amount... How is taht possible??? when calling them you hold on forever and gets told to hold on and then you cut off. It was very easy for them to just debit your account and wrong as well. MTN I WANT MY MONEY BACK!!! ...
I cancelled my MTN contract in December after receiving an exorbitant bill and now in January I have received another exorbitant bill and I haven't been using any data. I also requested a break down of billing costs to look into the December bill but I have received no feedback at all. ...