In Nov 2013 my almost new IPhone5 developed a problem with the return button. I returned the phone to MTM Nelspruit and, after it was checked by two staff members, I was advised that it will be sent in for replacement. Later I was contacted and informed that the phone could not be replaced as a ...
In June the account was opened in my name in PTA after my bag was, I notified MTN and sent all the necessary information, i.e ID, affirdavits etc. The line was cancelled and debit order stopped by them. Today i get an sms from ShapiroShaikDevries&Assoc to pay the bill of R17557 within 48hrs. ...
After having ongoing issues with a contract migration, Martin as store manager took my call. Unfortunately I poured my fury all over him and unfairly took out all my frustration for the recurring issue on him. Martin spent the next couple of hours making sure my issue was resolved - taking more ...
On the 17th of January I called mtn direct to find out if they have a handset that I'm looking for. As I wanted to buy it for my 7 year old son I wanted a cheap 3" android phone and also his mom was doing the same on the other network. I took the phone with them not knowing that my wife also ...
HOW IS IT POSSIBLE TO SUBMIT ALL FORMS REQUIRED TO UPGRADE MY CONTRACT AND PORT A NUMBER WITHOUT MY NUMBER BEING RICAED!!! THIS WAS DONE IN DECEMBER AT THE CANAL WALK BRANCH. NOW AT THE END OF JANUARY MY PHONE SERVICE IS CUT AND SAYS IT IS RICA BARED. PLEASE EXPLAIN TO ME HOW THIS COULD HAPPEN. WHY ...
So far, 98 minutes have passed and I still have not been assisted, numerous calls, transferred calls, cut calls and I still can not make outgoing calls. Conditional call forwarding active is shown and the call is cut. ...