My complained (REQ:2493038) of 1 August 2013 is not resolved. I still received unwanted (junk mail) e-mail from [Email Removed] account. I request that MTN block this e-mail account or remove the automatic forwarding of e-mails. ...
I took my phone in for repair, had my phone for a month. I did not head any thing from the store for more than a month and I decided to go to the store, I even involved the Branch Manager (Louise) when I could not be helped on my third visit with all the promises, but she could not helped me either ...
Dear MTN I bought a laptop on an MTN contract, part of the contract is a 1GB p/m data bundle with an included LTE dongle. I got the laptop in December. The LTE dongle didn't work then. I went in and asked why, they said wait until you get billed. Got billed. Still didn't work. Went into a branch at ...
I had purchased the sony xperia z1 in November 2013. This phone promises water resistance capabilities. I tested this according to the user manual. The phone had stopped working and I only had it for under a month. Mtn repairs say that they cant do anything as its my fault as its liquid damage. I ...
The service delivered at MTN V&A Waterfront branch is pathetic. I took in a faulty blackberry z10 phone and after some hassle with them interrogating me as to what was wrong, they eventually agreed to send the phone to their service centre for repairs. I was told they dont know how long it ...
The ongoing saga of my incoming and outgoing calls being dropped resulting in me having to re-dial the caller. we looged an original complaint some weeks ago. MTN phoned to say that we must try the SIM in a different phone. We did this with no remedy. there is a glaring silence after that with no ...