A 3G account expired in October or November 2013. I tried to terminate it in April 2013 when the service became unusable. Also in September/October to ensure the billing stops at expiry date. Also subsequently with emails to MTN SP and via the web. I received acknowledgement of my complaints to ...
I have been trying to cancel my contract since October 2013.. I've send several emails. The emails are actually acknowledged by nobody do anything about it. The debit order keep on being deducted from my account. I am overseas and have not used my phone numbers in SA for more than 6 months. It is ...
In early September 2013, I spoke to the MTN Century City sales centre about ending my contract (A0557447) because I was going overseas for an extended period & would get a new SIM in the new country. I was told that my current contract only expired at the end of December & I would have to ...
My mother, Mrs Dantie Visagie lives in an old age home PANORAMA PARK 122 in Klerksdorp. Cellphone/internet coverage at that location is almost non-existent. So many old people complain, but nothing gets done. They often walk around on the premises, trying to get a proper signal. My mother has to ...
During November I took out my fourth contract with MTN - for an Ipad. I have three existing up to date Rica'd sim cards with MTN and all 4 sim cards are under the same contract. I produced all the documentation required of me to enter into the contract as well as to Rica the sim card. I have not ...
Nine months after my upgrade to the Blackberry Z10, the handset just stopped working. I took it in to the Benmore and they sent it away with the promise of an answer within 7 working days. Nobody has called back to let me know whats happening. After I went and made a scene instore, I was told to ...