We purchased a new Blackberry Bold 9900 on a My350 TopUp contract at Walmer Park MTN Port Elizabeth (dealer code: 41 MWL) on date 26/05/2012 Up to date 01/02/2014 and since 04/06/2012 my phone's BIS is NOT working. I phoned 1555 Technical to assist me and every consultant had a different story. The ...
MTN charged me R2132.05 data usage in one night. I am on a 1200 package, meaning my data and calls should come to no more than R1200 per month. The reaosn I am on this package is to get the best in bundle rate. They summarily told me the reason for the high debit amount was that I used and ...
Im at the glen mall to have my galaxy note checked as it keeps loosing network. I have been waiting for 10 minutes and they keep telling me they dont know where their technician is. We r still waiting and the so called technician is no where to be found. ...
Loyal customer of nearly 20 years with a regular bill. In July phone and bought a new one. The need to purchase cheap data bundle to cover data costs was not explained. Before I knew it I had an R8000 data bill! I wasn't informed of the drastic spike in account. I noticed via billing information, ...
On Saturday, 1 Feb 2014, I was at Norwood Mall and my MTN cellphone got. As I didn't have anyway of reaching MTN, I went into the MTN store to ask if I could please use there phone to contact the call centre urgently. There was a long queue, so I asked the male store attendant if I could please ask ...
I have had this sim for 2 and a half years and now I hear I'm now RICA'd??? What the??? I refuse to go into a shop to redo this. I want it turned back on immediately and I demand to be reimbursed for the business I lost. No one can even phone me. This is. If this is not sorted out by tomorrow, I ...