I have a 100 Anytime contract. I pay R199 per month for R100 airtime and R60 BIS included. I never had any problems till last month. My BIS were disconnected and I received a sms saying I have exceeded my limit. When I contacted MTN they said I had more than R800 internet useage for the month, ...
N giving me service for 2 months now and wen I call they promise to call me back but I never received any response from MTN. Its started wen 1st I upgraded my contract n they sent only airtime n sms but no data, I complained abt that but still not fixed, and to my surprise unknown amount of money ...
I wanted to cancel my contract, reffered to Retentions. Aderlee sold me a new deal. Accepted contract, i need to de-activate old sim card and re- activate new sim card. It takes me more than 15 calls from my cellphone and 5 alls from my landline. I'm holding on for more than 10 minutes at a time. ...
Am just sick to my stomach due the service i received from MTN. When i applied for the contract i was assisted by a nice young lady but yesterday when i went to fetch the my phone she was off for the day. The guy was helpful (Mfuneka). The rest of the team were busy doing nothing i mean there was a ...
So there are not enough characters here to type my whole story. I am disgusted. MTN rejected my application for a 3G data contract for R249 p/m. There is a whole story to be explained here. I was not given a very good explanation. I have been a loyal MTN customer for probably 20 years now and I ...