Exeptional service from karishna pillay from mtn in the durban office. She made the effort and continously kept me up to date with what was happening with regards to my contract. I am based in cape town and my handset was delivered within a week. Really impressed with her attitude and her ability ...
A Samsung S4 was booked in at the Tokai store for a Samsung warranty assessment 4 weeks ago. The phone was checked for any physical damages with the consultant, myself and husband with no damages noted on the booking sheet. Two weeks later the phone was returned with a decline from Samsung due to ...
I am quiet disgusted and appauled with the service i have recieved from MTN. I am being charged for Data usage of 6921.19mb but only used 1002.69mb how the is this possible? Can someone please resolve this asap. I dont think its fair for me to know and go dig up 12000 when i should be only ...
With reference to my previous complaint about being billed 5 times for upgrade charges (I only have 2 PHONES) that I was told would I would not be charged at all. I received an SMS 2 days ago saying I have been credited for 2 charges (NOT REFUNDED AS REQUESTED). In fact I was told this 2 weeks ago ...
I have recently noticed each time I send an sms I get billed for two. This went on for a day and I thought it was some kind of network problem. I called the 173 Call Centre yesterday morning and was shocked to learn that this ripoff company is charging subscribers for SMS Delivery Reports. Why ...
I lost a phone that is insured with 24 hour mobility and I laid a claim filling all the necessary document and led to believe that it is a 3 days process and it's been 3months now going back and forth to mtn stellenbosch I don't even get answers as to why it is taking long.the consultants are rude, ...