I feel extremely discriminated by MTN.I have been a valid customer for the last 2 year, paid my contract on time and never been blacklisted by ANY creditor. I got an sms that I am due for an upgrade and have just been in one of the branches only to be told that I cannot get an upgrade because my ...
I logged onto the website to find out I have been subscribed to a content provider, which I know nothing of. I have been told that I must contact this company to get the refund that MTN has deducted from my account. This is daylight and MTN must be stopped this is. MTN makes me sick!!!... ...
Simple Query - Wait time for agent to answer call - 22min!!! ...
I bought a phone on contract at mtn on the 6th of November. On the 1st of december i woke up and my phone wasnt working. I took it in for repairs on the 4th of december at their store in khayelitsha mall in cape town. They said it will take 3-5 working days to fix my phone but up until today i ...
With reference to previous complaint https:///mtn/complaints/bad-service-1262327 posted on 02/12/2013 No feedback, no calls. this has been escalated? what a joke. Went to a third branch to renew a contract (07/12/2013) Westgate mall Mitchells plain. 10 days later no feedback. phoned 808 call ...
I purchased a Samsung S4 from MTN Stoneridge through a contract 3 - 4 months ago. The phone battery swelled up. I took this back to the store who sent it in for repairs. I explained to Ndaba on the day that I need this phone. I have two baby girls at home and if there are emergencies, I am not ...