I am very disappointed with the appalling service got from MTN with regards to my previous mail, the fax number they gave me does not work. it is shocking that signing a contract with them takes only a few hours but getting help from them takes forever. Mail from MTN We apologise for the delayed ...
I called you last week to make arrangements for payment to take place on the 23rd of December. This morning my contract was suspended irrespective of me calling to make the arrangement. I have also been trying to call to sort this out, but have been in your queue for the 46 minutes and still ...
I recently applied for a contract with MTN for a Full HD 3D LED TV that was advertised in their promotional pamphlet. The contract was approved and I just needed to sign for activation when the consultant informed me that the TV that was going to be given to me was an ordinary LED tv and not the 3D ...
Decided to upgrade my corporate contract phone on November 26th. Opted for S4 Mini in black. Received comms from Ziyaada Jakoet that no stock is available and will get only mid-Dec. Received feedback from Mr Heath on Dec 13th that stock will only arrive mid-Jan 2014. Visited MTN Northgate Service ...
MTN have incorrectly loaded my subscription - my upgrade subscription is incorrect. The call center takes over 32 minutes to answer. ...
I am very disappointed, I took out a contract nearly a year ago, last month I got a bill for three times the amount I usually pay, and today is the 18th and my account already is double what my subscription usually is. I am very upset that customer care says, that I'm not allowed to put a cap on my ...