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Mtn
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Mtn
Call centre does not answe

I received an sms from MTN saying that my outgoing call facility has been suspended, Please pay Rxxxx.xx immediately at ABSA bank account no xxx There is no reason given, or reference number to use. I am a contract customer and never had this problem. I am trying to contact the call centre on 808 ...

Mtn
Bad Bad Bad

I bought a cellphone a month and a half ago, happened to be faulty, got another one after two weeks of waiting without any response. The second cellphone also faulty, waited another seven days without anyone contacting me. Visited the branch and claimed my money back, its been 15 days now, still no ...

Mtn
Giving incorrect information

I went to get a new contract, the Anytime 500, at MTN, and Michelle introduced the top up to me confirming that it will be a better option, not explaining that I will be losing the benefits of the first contract I was interested in. A few days later I had a look at my bundle deals and realised that ...

Mtn
New Set Up Not Customer Friendly

The new setup the Menlyn Mall MTN store is not customer friendly. Firstly you have to stand in a que that queing from the outside of the store. There are no proper markings to show the customer where the service desk is and the consultands are, and there is only one person at a time at the service ...