Contract was obtained in October 2014, the phone malfunctioned in December (The phone did not switch on). Mobile was taken to MTN Clearwater for an assessment, & passed the warranty assessment. I contacted MTN Direct today, spoke to Pretty at 13:30 and was advised that her supervisor would ...
I renewed my cellphone contract on the Mtn direct facility on the 9th of December expecting my new handset to arrive within 2-3 days. However when following up with MTN direct the following week, the cellphone was not dispatched. I could not go into a store and pick up the a new handset as the ...
MTN has failed me as a consumer!!! I got robbed and my phone was taken on 06 Dec 2013. i went to report and claim the phone (0785358004) on 07 Dec at MTN Jabulani Mall in Soweto.the consultant made me fill in a 24HR mobility insurance form, only to find that they made me fill in the wrong form, ...
GOOD DAY, I AM SO DISAPPOINTED WITH THE BAD CUSTOMER SERVICE RECEIVED FROM MTN. MY PHONE NEEDED TO BE REPAIRED AND ITS STILL NOT WORKING BECAUSE OF THE POOR SERVICE RECEIVED FROM MTN SANDTON CITY BRANCH. I SENT MY COMPLAINT TO MTN COMPLAINTS DEPARTMENT ON SATURDAY 14 DECEMBER AND TURN AROUND TIME ...
Ichanged my debit order date from the 20th to the 7th of each and every month. they debited for the monthand they tried again on the same month and i called customer care tehy admitted to the mistake and advised they will fix it and even unsuspended my line that thay had suspended. I have not paid ...
Kindly re-connect my cellphone as I have paid R650.00 for the end of October and R600.00 for the end of November. This was all paid in one moth towards the end of November, now you have cut my line saying I havens paid! will let me send you my bank statement to show you proof of payment. SO ...