I have been an MTN customer for 10 years now, and have moved from contract to prepaid. i have not received a final billing, however received a threat that I need to pay the balance or else my account will be cut today. I settled final payment, but now receiving these threats. I am now not able to ...
Loading of once off 1gig data bundle on contract data card loaded in error and not rrefunded despite several calls to call centre. Data contract now cancelled but refund was requested before debit order date. Call ref nr0105479497 Last call on 24 Nov ref nr 106420410 I was told that my request was ...
My wife bought a Samsung S4 phone from MTN Menlyn in September.By 1 December the phone started giving trouble. We believed it was a faulty battery. After sitting in the queue for an hour for service the consultant wouldn't hear about the battery and insisted that the phone be sent in for repairs. ...
I went to Canal Walk MTN to upgrade my contact as seen below: 16/12/2012 - Instructed the consultant that I would like to upgrade my current Top-Up 100 voice contract to a 1 gig "Top-Up" data packageAcer E1-571 Notebook deal due to the fact that I use a large amount of data on my device ...
CUSTOMER SERVICE APPAULING!!! application approved - 29th nov they advised can collect phone 4th dec.. wrong collour they advised they will let me know when my IPHONE C PINK will arrive - A week later I haven't heard anything I then go into the store 11th dec advised no phone NOW i was getting ...