I logged a complaint with MTN regarding my bill and the triple charge. I was advised that content was downloaded and a request has been logged to show me which sites were utilised. I then received itemised billing info for past months and not the one of my query. I also received an e-mail with a ...
I went an upgraded my contract on Tuesday 17/12/13. at the MTN Pavillion store. I was told I needed a sim swap, for which I immediately paid for it. I was told it would take 2-24 hours. Well, it has now been 37 hours and I am still waiting! I went to the La Lucia branch, only to be rudely told I ...
I would like to lodge a complaint with regard to Mobile phone billing. In August, I went to MTN outlet at the Gateway Shopping centre in Durban, i asked them to migrate my personal mobile number (0734472483) into my company. They asked me to write them a letter on a company letterhead as per the ...
I use my data only to download emails, 90% only data, no pictures, so small emails. the last 4 recharges of 300MB just disappeared. sometimes even when locked off or even while computer is off. previously 300MB lasted me 6-8 weeks, now not even two weeks. I phoned mtn and they promised to ...
I have gotten my samsung galaxy tab 3 7.0 yesterday and according to the advertising the software version is 4.2 android jellybean, but the actual software on the tablet is 4.1.1 . I have tried to do an update but failed as the error says "its a modified tablet and cannot be updated" ...
I am really not happy with service or lack thereof that I have received thus far from MTN SP Insurance!! I have been trying to submit a claim form since the incident involving my insured handset occurred. I have called this 083 123 6084 number and followed the prompts. According to their system, my ...