I have called MTN call centre twice today on 808 from my mtn sim card. On each call i have spent 25 to 30 minutes waiting for someone to answer my call, but every time i have to hang up as i couldn't wait any longer. I want to cancel all three my contracts with MTN and i need someone to call me ...
Good day I dropped my phone in for repairs on the 08 December 2013 at Capegate Megastore as phone did not want to restart and had switched off. This after trying to drop it three times before already and not being provided with correct information on what was needed for the phone to be handed in ...
Someone opened a second line on my MTN data account, after reporting the via MTN Sandton and various call centre operators (spending at least 30 minutes and 30 calls later0 just trying to speak the a person and sending the documentation thru 3 times. After 2 weeks I have been told that my data line ...
REQ:3015227- I refer to the reference number above. I have still not had any more feedback since the last email stating that the my problem has been moved to the regional manager. In the interim I a paying for a phone that I don't have. Please can you cancel my contract immediately and refund ...
To think this is my second attempt with mtn to get a response from them on their utter weak and low service level towards a customer. They do however make me think if i should ever buy a cellphone or even a sim card promoted by them. If nobody at this Company cares to the word customer service, I ...
15 years ago I transferred my Mtn contract to another party, through Mtn, on their own documentation. Five years ago the person who currently holds the contact changed the type of contract they were on. There was an amount outstanding on the old contract and Mtn now have a company called MBD ...