Mtn
Contract never cancelled as requested

I am still waiting for feedback as per message from MTN below. Could someone please get back to me ASAP!

Hello Imeanreallynow!!

Thank you for bringing this to our attention.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Best regards
Mantoa
REQ:1550554