I understand about the whole Fair Use policies concerning Blackberries BIS service, but to render it almost completely useless as a result is ridiculous. I use my phone for a lot more than just BBM and browsing, but to have it constantly sitting on EDGE speeds when I'm PAYING for a service and ...
I logged this complaint on Hello Peter after my issue wasn't resolved with MTN for 2 months. Mantoa responded saying it was resolved (REQ:1602669) but IT HASN'T. In my previous complaint I explicitly asked for someone to call me because the issue is SO COMPLEX AND UP by now. My credit for R969 has ...
In response to your answer on my initial complaint "MTN Coverage department giving VERY POOR service! " on 07/01/2013: Your proposals being: 1. Contact the coverage department directly, 2. Log the issue via my Service Provider. I have contacted your coverage department directly and dealt ...
I logged a query on 6 January 2013 for the excessive billing account I received in December 2012. I requested a detailed statement from Lebogang, which she sent me, but the detail on there is not sufficient. I then requested more detail as I cannot see on the statement what the amounts were for. ...
Good evening, I took a data bundle year and a half back for the amount of R149. When I inquiry about the contract MTN told me that the special was already expired after I signed the contract for the above amount. I had problems after that paying the amount of R150-00. After a few discussion with ...
I have submitted a complaint via hellopeter in December. You did obtain a response for me from Mtn. I was asked to contact the Coverage control centre an supply them with information regarding my complaint. After having done so I was informed by MTHOKOZISI that my complaint had NOTHING to do with ...