Hi, this is the second complaint on the same issue I raised previously. Mine phone is still experiencing issues after 2 repairs by MTN and seems they not doing a good job of it. MTN Eastgate contacted me and they personally ran up to Midrand for repairs and contacted me to explain my issues, being ...
I renewed my contract with MTN last year (BIG MISTAKE) and upgraded to the Blackberry Bold 9900 - the day after i got the phone i took it back and it was replaced - bad start. Since then it has been in for repairs 5 - yes FIVE times. i took it in on Saturday to be repaired and the woman behind the ...
I finally cancelled my contract with MTN in october of 2012. And to my amazement i was 100% correct... when i cancelled the contract in the first place i knew you would not get this right... because 3 people i know have had the same issue with MTN. I cancelled the contract at the MTN in Eastrand ...
I feel that it is absolutely ridiculous that I can't purchase data bundles with the airtime that is included on my Anytime Topup contract. What on earth am I going to do with R350 worth of airtime that can only (cost efficiently) be used for calling? Vodacom allows such purchases. I cannot ...
WE HAVE NOT HAD BIS COVERAGE IN EBONY PARK DFOR THE PAST 4 WEEKS. AND MTN CANNOT GIVE US A TURN AROUND TIME ON REPAIRS FOR THIS MATTER. I MEAN HOW PATHETIC CAN THIS BE, FOR SUCH A BIG COMPANY TO REALLY OFFER SUCH SERVICE. WE LOADED OUR BIS FOR A REASON AND IT CAN ONLY BE USED FOR A MONTH, BUT FOR ...
REQ: 1567707 I laid a complaint in December and the response I got was that the matter was escalated to the relevant department and I will be contacted. I got a debit order for a contract I'm not using, I still can't use my number because it was mistakenly converted to contract, I'm worried might ...