I applied for a 2gig wi-fi with up to 5 users on my existing contract. I waited 4 days for approval. The saleslady responsible sent me a message saying the application was approved and they do not have the modem in store and has done an order and is waiting for stock to be delivered. I waited for ...
I'm really disappointed at the service from MTN, they are not willing to repair my Blackberry 9800 yet I'm still paying the contract as if I would intentionally damage my phone that I cannot use. They repaired the trackball previously on one of my first blackberry phones, why is it an issue of ...
Been with MTN for the last 16 years. Been an Absolute Brand Ambassader as I convinced friends and family of their network, But when in comes to Service, this is not existant!!! Sent my 10 month old phone in for repairs on the 26/01/2013. No Loans phones availble!! I get and SMS on the 1/02/2013 ...
I cancelled my contract in December [I couldn't even understand why i had to call MTN to cancel because 24months ended in November, therefore they should update their system] The lady i spoke to cancelled my services immediately, i had to buy BIS to be connected but to my suprise they debited end ...
I recently upgraded my phone with MTN - Davenport Durban branch. On the 2nd day I bought the phone it started freezing. Then the battery would be spent/used up in a matter of hours. Even after being charged. Until it just stopped charging completely. I returned the phone to the branch and they said ...
I moved across to MTN in July of last year and since this date, i have struggled with coverage in the Orange Grove area. This has now degraded to the point where the calls keep dropping. I can't even complain to MTN through 808 because the call drops before I get the chance to confirm my details. ...