My 2 year contract was coming to an end in January 2013, so a month before it expired I called MTN and said I wouldn't be renewing, but would rather be going 'Pay as you Go'. I asked what needs to be done my side and was told to do "NOTHING" as my contract wont be renewed without my ...
I took a cellphone contract with a complimentary TV at MTN (Cpt - Observaroty branch) 3 weeks ago - with delivery promised to be made in 5 days. After daily calls and going to the branch & calling the MTN helpdesk - only to be promised to be called back & waiting for a ghost - 3 weeks later ...
My airtime worth R105.00 vanished including 700 MG. I'm not understanding why this is happening. As this is not the first this had happened. When I called they telling me things that don't make sense saying I was using Internet at a certain time at which I was still in sleeping. Which reminds me ...
I went to the MTN store at the Nicolway on the 31/01/2013 to apply for a second cell phone contract, I filled in all the forms, and gave her all the documents required that included 3 months bank statements, proof of residence, ID and Payslip. After completing all the forms and submitting my ...
In relation with my previously posted report. if the person from mtn actually bothered to understand what was said in the report and not just give a type of reply that would be given when they noticed its a signal/data problem, they would have noticed the section in the report that said: i have ...
On 14 Jan 2013 I lost my cellphone, tried to call 808 which i cudnt get through to as it kept on saying that they were experiencing problems. Tried communication via email and facebook with MTN all "consultants" promised that someone from their office will assist in claiming for new phone ...