In Decemeber I went on holiday to Namibia and my phone roaming was one as I cross the boarder the updates start to update but with roaming rates at a cost of R29 000 after just 2 days and MTN only stop my account AFTER R29 000, when I ask why they stop after R29 000 they said they pickup a high ...
I was due for an upgrade so I obtained the MTN magazine from an MTN shop and chose a phone at R149p.m. Not all dealers had stock but I eventually found one at Morningside and went there the next day to do the upgrade. Whilst there the sales lady says that the phone costs R159p.m but I object and ...
Hi i recently puchased the 24 month Mtn uncapped package. Ever since i got the package the internet speed has been extremely slow, i have contacted the branch and complained but they kept telling me i should wait for the 3gb data bundle to come through. I've been waiting for long now, i have also ...
I POSTED MY COMPLAINT ABOUT A WEEK AGO - IT IS CLEAR FROM THE RESPONSE THAT THE COMPLAINT WAS NOT READ CLEARLY - IN FACT THE RESPONSE FELT COMPUTER GENERATED RATHER THAN ADDRESSED BY A HUMAN. I REITERATE THAT I AM NOT DISPUTING THAT I USED THE DATA - WHAT I AM SAYING IS THAT I WAS AT NO POINT TOLD ...
I received your response, yet I do not want the refurbished/repaired phone. I want a new phone.By refeusal of supplying me with a new phone, just cancel the new contract and revert back to the expired contract with reduced billing for not having taken the new phone. JUST INFORM ME OF YOUR ...
I recently lost a brand new Blackberry Bold which i specifically insured with MTN upon contracting. When trying to claim from insurance I was told that there is no trace of my cellphone ever having been insured and that unfortunately it was my word against the employee, Mandisa, who proceeded to ...