I wrote a report 11/01/2013 whereby MTN responded politely to solve my problem, never less to say, still waiting for management to contact me, did follow up with mails.---My debit order was in favour of MTN whereby MTN allowed a third party to take moneys from the debit order. No written consent, ...
My phone was given to MTN Galleria on 30th December 2012 as my Blackberry screen had turned white for no reason. They commented that this was a common fault of the Blackberry and that they would send it away to see if it could be repaired and, if not, replaced. They said it would take 3 weeks. They ...
I just downgraded and opened a new data package with MTN, I've been a loyal supporter for quiet some years, I received my first bill and saw MTN where charging me over R2500 fr down grading, seeing that i was out of contract this should have never been billed to me if the accounts department check ...
I booked in my Samsung Galaxy Note 2 for repairs due to a LCD malfunction, the handset was returned within the correct TAT back to MTN store repaired. However, the LCD was replaced and not fitted properly with the rubber seal sticking out and the brushed metal bezeled frame visibly damaged - ...
I applied for an upgrade of my current phone to an iPhone 5. I was contacted by Abel from a call centre. He processed my application on 29/01/13. He explained what documents I required when they delivered my phone and explained that they only had white phones in stock, I said that was fine. He then ...
We took out a contract on the 12 December (samsung pocket) - R199.00 per month. With this contract came a 32" TV. I have paid two months into this contract and to date I have not received this TV. I am being sent from one person to another. Why am I paying so much for somthing I do not have ...