On 3rd of January I reported AGAIN bad coverage of the cellular network. Ref. No. 0049184. No reply at all. I made one follow up few days ago, lady on the "customer service line"could only send a REMINDER to the person in charge. Is this all what we can get for our subscription, not the ...
In November 2012 I discovered that money was being debited from my account by MTN. I have never had an MTN contract. I reported this incident to MTN and signed an affidavit giving details of the transaction and requesting a refund. Over 2 months later I have still not been refunded. Despite the ...
Since November I and my neighbors have had intermittent network coverage. It seem a MTN BLACKBERRY problem and specifically our area. Only GSM is available - no EDGE OR 3G - so no browsing or social network or e-mails or bbm and whatsapp also. Initially i was rebooting my phone until I discovered ...
I applied for a laptop deal and from day one one I received bad service. First they did not tell me to send 3 months bank statements or a copy of my I'd! After e-mailing mtn I was told to send a statement. Now ater receiving the laptop the sim is not activated. After phoning them twice today I get ...
Mtn Diamond pavilion has the most incompetent bunch of employees working for them, i relocated to Gauteng and took my phone in to get it Warranty assessment when the assessment was approved and MTN Diamond Pavilion was entitled to issue me with a new handset. They refused to Courier my new handset ...
I took a contract with MTN Corporate at the end of Nov 2012, mainly due to the 23% discount they offer to corporate clients. I received my first statement and invoice from MTN in mid-Dec 2012 and to my surprise I received no discount on my pro-rata subscription for Nov, and no discount for my Dec ...