After migrating to MTN pre-paid (after a MTN contract of more than 15 years), I noticed my voicemail is not working correctly. I receive a sms stating "The following person would like you to call back" instead of the normal voice mail message. I went ahead and contacted customer care and ...
I have 2 queries that I have tried to get answers on, but havent received any feedback. 1. LEGAL DEPARTMENT My husband had acellphone contract which was in arrears. He has recently found out that he was handed over. However he has been in debt counselling for 3 years now. Is it not a law that once ...
I ordered the new IPhone 5 from the Irene branch, and the phone is covered by the 7 day guarantee. on the day i received the phone, i discovered that the camera was defective. the next morning i went back to the branch and was advised that there is no stock to replace the phone, and the phone will ...
My contract was over no the 1st of December. and I have cancel this contract, today I received another sums saying I owe they R277.00.this up place refuse to cancel my contract. 2 weeks ago I have when to MTN and spoken to this clown who assured me, he will cancel it and send me a letter to date I ...
I was very upset when I discovered that I was handed over to attorneys and blacklisted for a contract that I never ever used. I was contacted about 3 years ago by a lady working at Cell C to take out a contact with them. The more I said no that I can not afford it, the more she kept on. She said ...
A couple of years ago I took out a contract at the MTN store in Springs. On the 1st of Dec 2012, my cell phone bill doubled, I contacted MTN around the 10th of December 2012 to ask them to explain the bill. Their response was that a new contract was added to my account in October 2012, this was ...