When i signed my contract i was advised the my device is capable of doing something it's not! When i raised this with Norman Tshikovhele (the sales person's manager), I was advised that the sales person disagreed therefore i was lying! I requested that the manager sets up a meeting with the myself, ...
On Monday 21 January 2013 I telephonically requested from the call centre of MTN, a copy of my MTN contract which I entered into on 27 January 2011, when I got a new upgrade. I was advised that I would receive a copy within 48 hours. One week later I was still waiting for it. On Thursday 31 January ...
Good day I took out this blackberry 9360 contract in september 2012. I previously had the blackberry 8520 on prepiad with vodacom. However since I have joined mtn.month after month I have had terrible service. Month #1 my debit order was loaded incorrectly, month # 2 I couldn't put my phone on ...
I am digusted by the way i was treated at the grrenstore on Sunday 03/02/2013. The store "apparently closes at 16:00pm i was infact at the store at 14:30pm and stood in the que for almost 30mins there was only two consultants and really no order in the store. there was no host no greet and ...
I received my bill for Dec-Jan. and it was almost 3 times my usual amount. I then called the call center and was told that I will be sent a break down of my internet usage. I received a mail from Lehlohonolo Moqechane with an attachment of what websites i have been to. However there is no ...
A Big thanks to Anesh Odayar & Joy Maimane for helping me and going the extra mile, you guys are the ONLY reason that i will stick with MTN as you helped me with a smile on your face and offered me excellant service! once again thanks guys a big ups to you! ...