Have been struggling to receive text messages since December 2012. 7 calls later and nothing!!! Anyway, so I try my luck last week and Jadewin gave me some tips tp deactivate and reactivate texting (*33something) And... it worked! It was your pathetic and useless network! After escalating to 3 team ...
I am disgusted at the pathetic service received in the attempt to do a Simm swap at Melrose Arch Branch. It will only take 5 minutes to activate they said but after 3 subsequent visits to the branch and at least a dozen phone calls to the 808 no as well as the branch in the past almost 24 hours I ...
I took out a contract with MTN about a year ago for a Blackberry device. The phone's memory was faulty. I tried to take the phone in for repairs but the store I took it to told me that they did not have any courtesy phones and I would therefore have to live without a phone, which I could not do. I ...
See my previous complaints: https:///mtn/complaints/reception-issue-no-feedback-at-all-968569 https:///mtn/complaints/mtn-entirely-incompetent-on-all-levels-977779 I've received no meaningful feedback. See my response to the supplier's response to my last complaint. How many times does MTN want me ...
I have a uncapped internet contract with MTN, since last year Nov/Dec my connection has been extremely poor, most of the time unusable. I contacted MTN on 23/01/2013 and I was told that I would have to wait 14 to 15 working days just for them to contact me to make arrangements to attend to the ...
A few months back I reported very bad signal where I live, I was told it can take a month or two to fix, they will send someone to my area to test. It has been about 5 months and I still get "No service" about 40% of the time when I am home. I was informed that my contract could be ...