The following issue is what I experienced: 1. The consultant said that my billing runs from 14th of each month to the 13th of the following month, therefore I will only get my full airtime and data bundle on the 14th of Feb. This was not communicated to me by the salesperson. 2. The consultant told ...
Are you guys not able to pick anything up using my id number i feel that you are just taking forever to respond to my complaint someone is not doing their job at mtn new phone imei number :351503058193846 refurbished phone :351503057752972 should you need to contact me call me on 0724360876 as i ...
I am livid!!! I upgraded my MTN contract in November to a R239 TOP UP contract and specifically asked the salesman to NOT give me an open ended contract!!! I asked him on more than occasion while I was in store doing the upgrade to confirm that my bill will never be more than the R239 plus the R10 ...
I year ago I upgraded to and Blackberry. Currently all users a MTN using a blackberry can no longer download files. I only find out today when I phoned the customer care line 1555. If I knew that they going to block a service I would not have chosen to upgrade to a blackberry so I can still be able ...
The MOST annoying call center ever. They phone me yesterday, and the day before that, and today, twice already and its not even lunch time yet. How many times do I need to say I'm not interested? Where the did you even get my number? Just, stop. Go away. I'm with vodacom and I love them and I will ...
I had a query with the contract that I took out in July that was incorrectly billed, I visited the La Lucia branch, Randpark Ridge Mall branch (where contract was taken out) and contacted your call centre and everyone passed me onto the next and not a soul would assist. I placed a complaint on ...