I lost my phone on the weekend, so i claimed from insurance. The claim was approved so i went to 4 Mtn stores to find out if they have iPhone 5 16gb stock, as soon as i said that is it is a Insurance claim they told me they don't have stock. It took me five days to find a store that has stock. I ...
Hello MTN, so last week friday i got the broadband lite bundle for R299 which seems great value for money, but the connection is so slow i cannot do much internet wise, facebook takes 5-10 min to open, this is honestly pathetic. Do you guys cap your customers from day one? Please can you resolve ...
I was contacted by MTN Direct for an upgrade which i accepted. I upgraded and received the phone and i was told that in terms of the contract i would pay R289.00 per month for the phone, 25 smses, R200 airtime and 150 mb Data inclusive of VAT. Now i have been billed R368.00 for the service and ...
I have not received any feedback from you concerning this matter. I phoned MTN Waterfront today and left a message for someone to let me the know the status of this situation. But then I phoned 808 and they were able to give me the number for the repair center. I then phoned, 083 9000 349 and spoke ...
I currently have a contract agreement of R100 airtime, 25Sms and 75MB of data per month for 24mnths at R139pm, But now since the 75MB is not enough for me I added an additional service myself of 300MB at R99pm via [URL Removed] What happened next was that my 75MB was kicked out by this 300MB and ...
My contract was altered by the consultant at MTN when I upgraded on the 14th December (she still holds the original contract and the information differs to our original agreement). I have called the callcentre 4 times and they referred me back to the branch. The manager refuses to accept ...