On 14/01/13 I visited the MTN Service Centre at Canal Walk. I was due for an upgrade on my contract and took up their special offer being, TopUp 200 Samsung Handset 32" Samsung TV. There was no issues with the renewal & the documentation was duly completed. The consultant advised me that ...
Handed my phone into MTN Eastgate store on the 17/12/2012. MTN have not contacted me and have utterly ignored my complaint. I have collected my phone from the MTN repair centre at east rand (who say it was received with a dent and I should take it up with the Eastgate store where the phone was ...
I was listed by MTN in 2010 for a 3g contract. every four months i was billed more than triple regular amount with no explanation. I have numerous reference numbers that i have never received feedback on. I paid my contract up too 16months and then stopped using their 3G cause of lack of service. ...
The amount of complaints are countless i have tried phoning and emailing and just nothing gets done at all YOUR SIGNAL IN ORANGE GROVE YOUR CUSTOMER SERVICE CELL C WITH A POOR NETWORK COVERAGE HAS ATLEAST TRIED TO MASTER THE CUSTOMER SERVICES WHICH MTN JUST COMPLETELY DONT UNDERSTAND PATHETIC And ...
I joined the MTN network last year and have to say the service has been shocking. A month or so after receiving my phone one of the agents called me just to check if I was happy with the headset and Network. He also advised someone will be in contact with me for insurance. To this day I still have ...
On the first of February, i contacted MTN about a Packard Bell Easy Note TS laptop, that i saw on special for R199. Due to its high specs and the fact that i need a powerful laptop for my job, i figured its a great deal. On the first day of the promotion, you had sold out of this product, and i was ...