In June 2012 I had applied for a contract from Mtn and was approved within a few days. I had recieved a Blackberry 9360 Curve and within a month it was giving me problems. I handed it in and waited for another 3 weeks to recieve a replacement phone that was a refurbished phone. In November 2012 I ...
I bought a wi-fi router in December 2012. Spent more than 5 hours with MTN on the phone to get it activated without success. Now that I refuse to continue with the contract any further, NO ONE in MTN has the authority to terminate the agreement without charging me early termination fees. Can this ...
First I dialled 173 and all was in Zulu which I did not understand. I pressed some buttons and luckily ended up with someone English speaking. She could not tell me why my settings were on Zulu. This is not about my number above, but about another number - prepaid. How can MTN decide to change the ...
My Samsung galaxy s2 has been to mtn repair center 3 times to be repaired without success. I got the phone back today and the problem has not been repaired. The response from the repair centre was to book it in for repairs. The repairs have always taken 2 to 3 weeks and they do not give another ...
When iPhone 5 arrvied in SA last year I went to my MTN store to renew my contract. I was told iPhones were not available yet on corporate contracts and no ETA. I got Sandra Meszarich ' email address and we stayed in touch via email about every 2 weeks. I kept getting told the phone was not ...
I placed a complaint about MTN's inability to supply data coverage between peak hour last year. This is caused by congestion on their network during these times. This in affect means that you can't even try to use your connection until "rush hour (s)" have passed. I have contacted their ...