I was due for a hardware upgrade on a corporate account and so I took the galaxy note 2. 10 days after getting it the phone stopped charging for no apparent reason. I took it back to MTN where I was told that the return period ended after 7 days from purchase and that I could send it away for ...
I have been trying to port my number over from Autopage to MTN for 2 weeks now. No matter how many times i call and leave messages nobody gets back to me. I have had an MTN contract number for 11 years and i think this is utter BS service. MTN Gateway seems to think that i am happy to just wait ...
I wish to express my utter disgust at the service I received at Mtn Tygervalley. After completing and submitting a claim form for a phone (two weeks ago), I did not receive any feedback. I had been promised that I would receive feedback within twenty four hours and on calling the store, I was ...
I received a reply from hellopeter on 17/01/13 that Mtn would look at my problem. Today I got disconnected from the Mtn customer care centre whilst trying to find out what has happened to my complaint. Mtn refuse to help me. Help me please. ...
I am currently stading in a queue for the second time. The queue first round cost me 1 hour of my day! Spending 5 minutes trying to understand why it is that I cant cancel my contract and move it to my company's ownership I was left with no option but to wait till June. I phoned call center after ...
On the 21 Jan 13 i took my blackberry bold 9900 in to soneike mall mtn for software repairs Charl insured me that i will have my phone back between 7to10 working days!!! Sat the 2 of feb i phoned in and spoke to Shaun and asked by when i can come to collect my phone as i have not heard from them ...