I always pay my account via eft payment. I paid my account on 5 Feb 2013 and then on 7 Feb 2013 a debit order also went off out of the blue. I expect a call to explain what this was about and I need the money to be paid back into my account ASAP as this is my money for petrol that MTN took. I ...
Your 3G uncapped (unlimited) product is one with terrible connection speeds. I understand that contractually when a user has reached a limit of 3Gb per month, their speeds will be reduced to 256kbs, But I'm not even getting half of that. And its not coverage, because last week I got speeds of 1Mbs. ...
I got samsung galaxy contract from mtn at campus square december 2012, the first debit order was 1 january2013 and it didnt go off, i called call centre on the 11-january they said it bounced but on my account theres no such debit order plus there was money available, i asked them to debit on the ...
My husband did a telephonic upgrade but cancelled because he did not receive the handsets that was part of the upgrade. He decide to go to an MTN branch and do the upgrade over the counter. They informed him that he already upgraded, After explaining what had happened the consultant phoned them and ...
I have 2 contracts with MTN and keep on being harrassed by SSDA lawyers claiming that the one number has been handed over for collection from MTN, yet the contract was upgraded just a few months ago and has never been in arrears. The line is still active yet I get letters of demand and VERY rude ...
It's been 3 months and looking at my statement, my credit still does not reflect! 3 months and I'm still at square one! I was promised my account will be sorted and that a payment should not be made until it is and now I am without service again because I don't know what I owe seeing that my ...