I have simply had enough of this ridiculousness! I wish to be assisted immediately!!! I have had an on-going problem that has not been resolved by any employee in any of your stores! Your customer service standards are atrocious and I am highly disgusted by your lack of "going the extra ...
The greenstone MTN branch is use less might as well close the store, on monday i got the new internet uncapped dongle from them after waiting a week for them to come back to me, so i got the dongle i get home it does not work all it says is 2G and its ment to be 3G other wish cant use it, i phone ...
I've upgraded a phone on 03/01/2013 as a bday present for my wife, gave it to her on the day of 05/01/2013. The BIS was not working when we tried accessing the internet called 808, was advised I must give it a few hours, but this never worked, took the phone into the store on 07/01/2013, was ...
MTN IS TAKING FOR EVER TO SUPPLY MY PHONE FOR A UPGRADE WHICH I'M ALREADY PAYING FOR. WHEN YOU PHONE THEM, THE CALL CENTER IS IRRITATED WITH YOU, TRANSFER YOU FROM ONE TO ANOTHER CONSULTANT. I STILL DONT KNOW KNOW AFTER 3 WEEKS IF THEY HAVE RECEIVED STOCK, AND IF I CAN CANCEL, OR MY PHONE ...
Id like to logdge a formal complaint aginst MTN Bank City store. Consultant is Neo Tlhame and Maanager Caludio. Last year In august i was due fro an upgrade which i was then offered by Neo. i wanted the R329 Top up Package for the BB bold. he mistaeknely loaded incorrect upgarde on an incorrect ...
Complained about this already - was told to send a mail to coverage - done that and got my reference number. Was told the turnaround time is 10 working days - GUESS WHAT... 10 days have passed and sweet buggerall has been done! If anything the problem has got worse!! Connections of EDGE - can you ...