The worst client service I ever experienced! I gave my 2 month old Blackberry in for repairs 2 weeks ago, please not it is still under warranty!! I received a sms from MTN on Tuesday - that my phone has been repaired and is ready for collection. Yesterday I went to MTN after standing in a line for ...
I am extremely disappointed for the poor service that i received from a leading company like Mtn.i recently bought a blackberry 9900 handset and when i called in to activate the sim card asked that they convert my prepaid number to contract and was assured by Lerato that it was possible and sim ...
Wife purchased new Nokia Lumia 920 which cannot dial " 27" numbers. When I leave her a missed call my number appears as " 27 82. When she attempts to call me back the phone says the number is invalid. 27 numbers work fine on a Blackerry. Nokia claims it is Mtn's fault. Mtn denies ...
There was an extra -R300 .00 added to my monthly debit order. I went to the nearest branch to asked what happened. The CSR said he will send a request and I'll be refunded within 30days. After 30 days I had no refund. I went back, another consultant assisted me and said he will look into it. They ...
Since my last report abt my accident @ the mtn repair center, mtn only responed once and told me abt investigations. Its been 3 an a half weeks since. I am stagnant cause i've waiting for them so dat I plan my way forward. I would appreciate it if they were to get back to me. Am really disappointed ...
I applied 2 weeks ago, 20 Jan'12, for another contract, 1Gb top up with HP Pavilion M6 at R539pm, on my existing line at a MTN. Heard only a week later, 25 Jan'12, that it was approved and awaiting stock. Thus thought they had ordered and awaiting. Only to hear the next Friday that their supplier ...