Just called Autopage technical help desk, spoke to Shaun. I've had no 3G connectivity for days. He informed me that the problem is purely due to MTN network issues over which Autopage has no control. Countless people are affected! To fix the problem I need to be inconvenienced, find and go to an ...
I REGULARLY PURCHASE MTN'S 24 HOUR DATA BUNDLE, BUT LATELY THEIR SERVICE IS PATHETIC. LAST WEEK THEIR CONNECTION DISAPEARED AND I LOST EVERYTHING I DOWNLOADED DUE TO THEIR TECHNICIAN TELLING ME TO RESET MY PC TO REESTABLISH THE CONNECTION, FIRST THEY TO ME THAT IT CUTS OUT AFTER 150 MB BUT IT IS A ...
I call in because my uncapped lite package (throttled to 384kbps when over cap) is performing at 128kbps... Firstly, Your agents enjoy sending me around from data to customer care to data to customer care. Secondly, their knowledge of your routers is astounding. Giving instructions to me that arent ...
We subscribed to MTN's Uncapped Sh@relink B683 Internet Package. The first few days the internet was an absolute dream! We used IBurst before, and thought it was way to slow for us! After the first few days the MTN internet was getting slower and slower. Downloading at .1kbps!!! It takes forever to ...
After reaching 3Gb of the uncapped lite package the download speed dropped to 40'skB/s which is fine. Then yesterday when I reached 9Gb of usuage the download speed dropped to 8kB/s. So if you convert that to kb, its only 64kbs, and I suppose to 256kbs! which is literally only 1/4 of what the speed ...
Bought through my upgrade 28 December 2012. There seemed to be a few non response to calls, people could not hear me, People left messages but when I tried to pick up messages just a garbled message in background. BUT on the 27 January 2013 the phone would not TURN ON. Went to MTN MOrningside, the ...