I took my iPhone 5 into an MTN store today as there is a blue border around the edge of the screen. This is my 3rd iPhone and it is the fist time I am experiencing an issue with an Apple product. I was told that my iPhone only has a 12 month warranty and because I am in month 13 my warranty has ...
MTN bills me R489.01 per month for my 4gig 3G account. Then for the month of November 2013 I was billed R1500.83. I cancelled the debit and then I removed my sim card from my Ipad of the 20 December 2013 to check if I will still be charged more and then guess what... for the month of December I was ...
This is the third attempt at getting tablet fixed! I took my tablet into mtn Menlyn on the 9th of January 2014 as it has stopped charging. I was told that the device was ready to collect and I went to collect it on the 21 January 2014, no report was given as to what was wrong and what had been ...
I have been trying to get hold of someone from MTN for a week to sort out an account. I queried an amount and was told my account would be suspended. They still debited my account. I have been trying to sort it out being passed on from person to person. I was in contact with Wilhemina Magael who ...
I e-mailed a claim form to the Insurance Department on 27 January 2014. I have been waiting 9 (nine) days for some form of feedback, but nothing. In 2 seperate e-mails I have been given 2 very different Ref no's - claim ref: 7645163 or ref: 108652905. In the meantime I am without any phone, ...
I took in my Blackberry in for repairs to MTN Woodmead Retail Park in the first week of December. I was having issues with the phone hanging and the scroll button often not working. My phone was currently still being used and at the time of the booking i turned off my phone and took out my Sim card ...