So i have just been told that i can NEVER purchase a Prepaid Nano Sim from MTN and that i can only get it on contract which i have no desire of getting in. I have been, for years a loyal MTN Client and with that said i do not know why the network i am so loyal to gives limited services. I have a ...
I have been trying for the last few days to terminate my data contract with MTN via their 083 1 808 number, and have been unable to get through to an operator. I consider this to be an unethical practice by MTN - making it so difficult to terminate a contract - surely this is a breach of the ...
I've got very bad coverage at my home and tried more than once to get it reported. Every time there is an excuse. Today I tried again and spoke to Thupana. What a disappointment to try to work with someone with such bad attitude. All I want is for my coverage problem to be sorted without having to ...
Went to get an upgrade first thing this morning as Cavendish branch is always quite busy. Four counters but only one person working. Each client takes 10-15 minutes to assist so as I'm fourth it's already 45 minutes before I get to the front. I get a new type of phone and I ask if there's anything ...
I am really losing my patience with this Service Provider, as I went into their store in Southgate and was assisted by Christopher Dlamini on 21 December 2013. He gave me forms which I completed and signed and he signed as well and confirmed that the contract will cancelled effectively within 24 ...
Since early 2009 I am contract subscriber with MTN and I randomly check my unbilled statement. So on Jan 2, 2014 I logged a query after i was shocked to see a charge of about R2500 (REQ:3194829) that query couldn't be completed as I had to wait for the bill to be finalized, so I barred my number. ...