I have a 24 month internet bundle contract of 2GB per month at MTN, but since the 4th month (currently the 8th or 9th) I only received data at around 1GB instead of the contracted 2GB I pay for itemized billing but they only send me a clean bill without data usage. I started monitoring my usage as ...
So last week i applied again for cell contract with MTN (huge mistake). i spoke to Mbali. although my contract atleast 10 calls to finalise she was so professional and kept me updated on the progress and im was super happy that you have got yoru act together after my last encounter with you. then ...
What a money maker between BB and MTN with the so called Bis/Bes and the so called "fair" 200meg for the end user . 200Meg? is a joke and if you deplete it, belief me-MTN just drain your airtime to zero and not the data bundle left on the phone-just plain greed and organized to tell the ...
I have trying to cancel the MTN contract since december 2013; i call the customer service and they refer me to the Retentions department which is not answering phones. In most instances I hold call for more than an hour, can you how strenous it is. i have even tried to resort to using other lines ...
Why can i not migrate to a higher package? if this is the case i can promise you i will not use this line anymore and you will not make a single cent off me for the duration of the contract! this is unacceptable. dont give me some bs that it is because i am on a promo package. other networks work ...
On 2013 11 29 we went to MTN in President Hyper to cancel my wife's contract as the contract expiered at the end of November (cel no 0835773449) Wife name E.S.A. Breet ID no 5511070034088.We completed the requiered form and I went back to MTN on 2013 12 27 to follow up just to hear that our paper ...