Did an upgrade to the Z10 over the phone. Service was good for this... well you hv to pay an upgrade fee. Not all details of the phone was explained, micro sim card, register software, etc. Handset gets delivered and I have to go to a store to get this done. Now the hand set has a problem... the ...
STILL NO NEWS FROM MTN AND I HAVE BEEN TRYING TO SOLVE THIS SINCE 19/02/2013 DO YOU EVEN HAVE SUPERVISORS? I CANT BELIEVE THAT THIS IS THE KIND OF TREATMENT LOYAL CUSTOMERS SHOULD RECEIVE. PERSONALLY WILL NEVER RENEW OR EXTEND ANYTHING WITH MTN AGAIN. CANT SAY I WILL MOTIVATE POTENTIAL CLIENTS TO ...
Hi I loaded my account with a R100.00 on the 27:02:2013 round about to 7 the morning however the airtime was never allocated to my account I then call the call center to have them load the airtime for me and the consultant tells me to send them my bank statement in order for them to allocate the ...
Okay I went to a mtn store today and picked up your yello deal book! Since I am due for an Upgrade in april. I could check out my new phone and how much it would be.. I read about some BAP INCLUDED. I phoned MTN and they confirmed BIS is falling away. I phoned 8ta and 2 other service providers and ...
I applied online for a contract with MNT and as supplied with a laptop only to find out that the laptop was a factory detect, MTN took two weeks to collect the faulty laptop and after numerous phone call finally after another two weeks informed me that they will deliver a new one. After explaining ...
I had a break in at my house. Two (2) spare handsets were. When I phoned MTN to blacklist them for me they came with the excuse that they can not black list the handsets because it shows an error on their system. They will come back to me and up until now nobody came back to me. Therefor I have ...