AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Whaaaatt??? | #55885

Mtn
Whaaaatt???

Okay I went to a mtn store today and picked up your yello deal book! Since I am due for an Upgrade in april. I could check out my new phone and how much it would be.. I read about some BAP INCLUDED. I phoned MTN and they confirmed BIS is falling away. I phoned 8ta and 2 other service providers and was told nothing was being changed. Why did we as consumers not know about this? What notice were we given and what is the use of having a blackberry if people can just go to other phones? And to blackberry lovers we should all now move to other service providers! I have to now end 3 mtn contracts in my household because we feel the betrayal of why one service provider can stop BIS and others Don't? I read you have a data special on 300mb for R79 Till end april is that now for one month or for the 24months and why does the call center say it is R79 for 150MB. MTN we are confused at what is going on! How MUCH CAN ONE USE ON 200MB? Call center say if you bb alot that 200MB Means nothing! That doesn't even include fb, twitter, email ect... Either we have to move for BIS to stay or find another provider with cheaper bundles.

Date:

Company: Mtn

Country: South Africa   City: Gauteng

Category: Telecommunications

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