I am very displeased with the current contract we have with MTN. At the time we had moved into our new home the address was not yet registered and as a result could not get a Telkom landline. We resorted to a 3G (and much more expensive @R900p/m) option through MTN. As high end users we chose the ...
I have 2 sons and in the past 4 years I have renewed their cell phone contracts with MTN on the same day - actually I treat this as one contract, submitted on one form on the same day. In December MTN sent my one son an sms that he can upgrade, 21 months has past I started the journey at the start ...
We ordered a phone for my boyfriend's upgrade due on the 1st of March 2013, we ordered it two weeks ago and we still haven't received the phone. Your branch at Makhado Mall (Louis Trichardt) is pathetic, they are more away from the shop than inside the shop, they also can't keep us informed on ...
For a long time MTN started to add a "Content charge" on their invoice. I phoned MTN and was told that I have subscribed to some service, which I did not and then they sent an email to their partner to unsubscribe me. Who subsribed me??? I have since find out that this is a wide spread ...
We had problems lately with MTN coverage at business premises. Called MTN and report it. We then received call from Clive McKnight who is responsible for MTN coverage in our area. He came to our office, did some recordings for them to analyse the problem. He phoned me the very next day to confirmed ...
I made an application on 02 March 2013 for a third line. I was promised a call by 3pm the same afternoon. It didn't happen so I assumed they will call by the next day. I eventually get anxious and tried calling this morning. For a telecommunications company, I have to say the communication. I have ...