I applied for a new contract on the 27th of February. I am still waiting for it to be approved and to receive my goods so i can carry on. As a new customer I would think that this would happen faster. I am now considering of cancelling my contract (that hasnt even started) as no one can tell me ...
I contacted MTN's retention dept on the 23/02 as I wanted to upgrade my contract, the agent did the upgrade and the phone which was the new BB Z10 was delivered to me on the 26/02. The phone was only activated on th 01/03 as I needed a microsim to use the cell. Since then I have had endless ...
I am quiet disgusted by how these people don't know what the basic meaning of service and yet their Centre is called "Service" Centre. I went to collect an exchange unit (BlackBerry Z10) at their Outlet yesterday, 04/03/2013 around 11:00am. When I left the outlet, I put my simcard, the ...
I have a MTN contract with 3 phones. One of them, a Blackberry, in Dec 2012 it stopped working. After sending it to be repaired, and several follow up phone calls, I received a NEW phone some 4 weeks later. This worked for 2 days and was sent back. It was returned with a note saying faulty battery! ...
THIS IS THE SECOND TIME I AM LOGGING THIS!!! I WANT THIS SORTED OUT NOW!!! I need someone with more than half a brain cell to contact me immediately!!! In my obviously futile attempts to make contact with your personnel to terminate my contract, I have racked up an exorbitant bill of calls to your ...
Long story, short... I upgraded my contract 2 years back with this branch, I called 24hr mobility to claim for a damaged glass on my Blackberry Torch and was advised that my service provider has not updated the details on the insurance with the new handset and still has my 8310 curve under the ...