MTN has renamed its existing BIS package to "BlackBerry Absolute". This means that MTN will cap you at 200MB on all BIS/BES services. Once customers have depleted their data allocation, they will stay connected to BIS by either using their Internet bundle or getting charged directly from ...
I have been trying to contact the MTN Service Centre located at the Garden Route Mall, George but the listed number for them goes directly to the MTN call centre. How am I supposed to contact them regarding the upgrade requests that was done there on 2 March 2013? I can't go to the shop in person ...
I recently upgraded and took out a new contract through MTN direct. I have never received such excellent service. Caitlin Govender who helped me set up both contracts was patient, efficient and went the extra mile to make sure that I received the best service possible. If more call centres had ...
Someone has my identity and went around to open accounts around the country, and this has since been reported to the relevant parties. It has been over a year now that I have alerted Mtn about this issue since I was receiving billing statements from them and I know I have not opened or activated ...
I UPGRADED LAST THURSDAY (UPGRADED), GOING FROM A BB 9700 TO A BB Z10. THINKING THAT I WAS UPGRADING, THE PHONE WILL HAVE THE SAME AND MORE FEATURES THAN THE PREVIOUS ONE. AFTER EXPLORING THE PHONE AND DOWNLOADING THE NECESSARY APPS, THERE IS NO WHATSAPP. I REQUESTED IF I COULD EXCHANGE THE PHONE ...
My horror started on 03/03/2013 when my line was de-activated. I called Mtn buniss solutions on monday and i spoke to the first agent by the name of Jabulile and was advised to complete forms for migration which i did and emailed back to her. On wednesday Made another call to follow up still didnt ...