I got approved for a contract of 2 laptops and a modem of 2G. She failed to explain to me that I should not exceed the 2G limit. She never told me about an extra credit. When I asked what happend the staff appologised on her behalf. I am requesting that she pay the costs for neglegence. In one week ...
I applied for a data bundle package deal over two and a half weeks ago, the MTN sales assistant who helped me with my application phoned back two days after my application advising me that my new data contract with MTN SP has been approved. Its now been three weeks and I have not yet taken delivery ...
I have upgraded on 25/02/2013 to the package that includes Samsung Pocket Galaxy and a Samsung TV. The sales person that assist me at Somerset Mall was Isaac Shuping. I waited 3 weeks before the contract could be loaded onto your system. Now 7/03/2013 I am still waiting for the Samsung TV. I was ...
After upgrading my to contract to a deal that had a TV set end of January, I received the phone on the same day and was told to expect delivery of the TV in 14 working days i patiently waited past the 14 working days for a delivery or call about the TV set but nothing happened so i went to enquire ...
It has been almost a month now and nobody has contacted me? Every month insurance gets deducted from my account and still my phone that was and claimed for has not been replaced. I feel this is unacceptable. Can someone please contact me as soon as possible because it does not help me going to MTN ...
Phone was sent in for repairs on the 2nd of January, was told it should two weeks, it is now the 7th of march two months later. excuses about late delivery, phone wasn't sent away etc. Mtn is not complying with their service policy and keep making up excuses. i just want my phone returned to me. ...