I had booked my 9 month blackberry torch handset on the 2013-01-05. After numerous calls with Shaun, to enquire about the phone. He always told me it was at the repair centre, then I told me once that it has been dispatched back to the store and I will get a call once it arrives. On the 2013-01-24, ...
At the beginning of February I took my 3 month old contract Tablet to MTN Alberton complaining about it not switching on. The lady helping me at that time booked it for repairs instead of warranty assessment. I only discovered that after 3weeks when I went to the store to enquire about it. During ...
I cannot believe that everytime I go on Hellopeter.com it is because of MTN! MY WORD THIS IS THE MOST UNPROFFESIONAL, INCOMEPETENT, STUPID, WORST COMPANY EVER!! My story is this, I took my daughter's 6 MONTH OLD phone in to "head office" on 23 FEBRUARY at 14th Ave Fairlands. I was ...
I was led to believe, by a chap named Mduduzi at the Northgate mtn store, that he had updated details for the OneX when I received it as an upgrade in-store. He specifically asked me if I wanted the same insurance after which we had a long discussion about how important insurance is these days. I ...
I'm disappointed with MTN the way they handle things. yesterday morning i bought data bundle but it never updated my account, then later during the day called the customer care. An Agent said they system its slow for updates which reflects that i did buy some data bundle but some how not updating ...
Why does mtn wanna take bis R60 bundl away. If you do this you will lose majoraty of ur customers. This is a stup idea. ...